Production Planner

About the Role:

Are you a strategic thinker with a knack for client relationships, project management, and innovative problem-solving? As a Production Planner, you will play a pivotal role in leading client relationships, coordinating with internal and external teams, and ensuring successful campaign execution for promotional and premium projects. This position is ideal for someone who thrives in a fast-paced environment and is skilled at balancing the needs of clients, internal stakeholders, and suppliers. If you're ready to make a significant impact and drive results, we want to hear from you!

Responsibilities:

• Client Relationship Management: Build effective relationships with clients, lead interactions proactively and professionally, ensuring client expectations are met and exceeded.
• Issue Resolution: Identify and resolve client-related issues within agreed Service Level Agreements (SLAs).
• Collaboration & Strategy: Work closely with internal support departments and key external suppliers, driving strategic planning and execution of campaigns.
• Campaign Monitoring: Oversee all campaign deliverables to ensure alignment with brand standards, on-time delivery, and budget adherence.
• Project Management: Manage day-to-day project logistics, coordinating approvals and deadlines with internal and external stakeholders.
• RFP & Production Oversight: Create accurate Requests for Proposals (RFPs) based on technical specifications, oversee pre-production samples, and ensure timely, complete deliveries.
• Brand Development: Manage brand range development, supporting commercial stability and executing growth strategies.
• Metrics & Reporting: Track and report on project performance metrics, aligning with client and internal budget goals.
• Operational Efficiency: Identify and communicate potential client efficiencies in procurement, sustainability, and product development.
• Problem Solving & Innovation: Troubleshoot operational issues, support innovative solutions, and drive thought leadership in brand development.
• Market Research: Develop market business plans, identify cross-selling opportunities, and act to capitalize on them.
• Multi-Project Management: Balance multiple projects and priorities independently, maintaining quality under pressure.
• Presentation Skills: Prepare and deliver professional presentations to clients, showcasing our commitment to excellence and client success.

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
• Minimum 3-5 years of experience in production planning, project management, or a related field.
• Strong client management and interpersonal skills, with a proactive and solution-oriented mindset.
• Demonstrated experience in leading multiple projects, meeting critical timelines, and maintaining quality.
• Excellent organizational skills and the ability to prioritize under pressure.
• Proficiency in project management software and MS Office Suite (Excel, PowerPoint, Word).
• Familiarity with RFP processes, budget management, and brand growth strategies is a plus.
• Strong analytical skills, with the ability to interpret data and make data-driven decisions.
• Ability to work independently and collaboratively in a team setting.

We offer:

• 28,000 - 32,000 MXN Gross per month according to experience
• 30 days Christmas bonus
• 15 vacation days in the first year increasing as dictated by law.
• 25% vacation premium
• $3,257.10 Food vouchers per month
• $350 Telework allowance.
• $1,000 Telephone allowance
• 10% annual salary as a yearly performance bonus subject to company performance.
• Insurance for major medical expenses including coverage for employees and their direct dependents.
• 2 Live Well Days (one in March and one in October)
• 2 volunteer days to contribute the cause of your choice.
• 5 sick days
• 1 Festive day (in December)

Diversity, Equity, and Inclusion Disclosure:

We are committed to fostering an inclusive workplace that embraces diverse perspectives, backgrounds, and talents. We believe that diversity drives innovation and empowers us to provide exceptional service to our clients. We welcome applications from all qualified candidates, regardless of race, gender, age, disability, sexual orientation, or veteran status. Join us in building an equitable and vibrant team culture!